FPOS SHELL READY // virtual filesystem mounted read-only Type 'help' for commands or 'challenge' for optional casework.
analyst@fpos:~$ whoami
IDENTITYSESSION OWNER:
ERIC LEWIS
IT ENGINEERING // SECURITY OPERATIONS // AUTOMATION
NETWORK INFRASTRUCTURE // COMPLIANCE REMEDIATION
I resolve escalated infrastructure and security issues, deploy controls, and build automation that turns repetitive work into reliable systems.
● STATUS: PROFILE ACTIVE // TRANSMISSION CHANNELS OPEN
TYPE “help” OR SELECT A COMMAND
[ OPEN OWNER RECORD ]
I am an IT engineer with 9+ years of experience across systems support, network administration, security operations, and client-facing technical delivery.
My work spans production support, endpoint security, incident response, compliance remediation, and automation. I have supported Windows and Linux environments, led PCI-DSS remediation efforts, and built scripting, browser, parsing, and diagnostic tools that reduce manual effort and accelerate delivery.
- 01Systems and endpoint operations
- 02Network administration and security
- 03Incident response, EDR and log analysis
- 04PCI-DSS compliance remediation
- 05Technical deployment and client enablement
- 06Automation with Python, PowerShell, Bash, JavaScript and applied LLM/MCP tooling
analyst@fpos:~$ skills --list
/CAPABILITIES/capabilities
├── security-operations-response
- CORE
- Incident response / EDR investigation / Threat detection / Vulnerability remediation
- METHODS
- EDR / SIEM / Log analysis / Wireshark / Nmap
- VALUE
- Investigates and contains active security issues while restoring stable production operations.
├── systems-endpoint-operations
- CORE
- Windows and Linux support / Endpoint management / Active Directory / Backup and recovery
- METHODS
- Microsoft 365 / n-Central / ConnectWise / BeyondTrust / System imaging
- VALUE
- Resolves escalated production issues and standardizes endpoint support across client environments.
├── network-infrastructure
- CORE
- TCP/IP and DNS / Routing and switching / VLANs and segmentation / WAN/LAN troubleshooting
- METHODS
- Cisco technologies / Fortinet / UniFi / Firmware lifecycle / Structured cabling
- VALUE
- Deploys and maintains reliable network infrastructure with security and availability in view.
├── automation-engineering
- CORE
- Deployment scripting / Workflow automation / Browser automation / Data parsing
- METHODS
- Python / PowerShell / Bash / JavaScript / Selenium and Playwright / LLMs and MCP servers
- VALUE
- Compresses repetitive analysis, deployment, and validation work into repeatable tools.
└── compliance-technical-delivery
- CORE
- PCI-DSS remediation / Security-control rollout / Client onboarding / Documentation and training
- METHODS
- PCI-DSS / HIPAA / Security audits / Vulnerability assessments / Email and DNS security
- VALUE
- Turns operational and compliance requirements into deployable controls, remediation work, and clear guidance.
analyst@fpos:~$ projects --featured
SELECTED OPERATIONSOP-01: DNS FILTER DEPLOYMENT AUTOMATION
DELIVEREDDOMAIN: ENDPOINT SECURITY / AUTOMATION
- SITUATION
- Client onboarding required a multi-stage DNS-filtering deployment that took approximately five minutes per device.
- INTERVENTION
- Developed a scripted workflow that automated the deployment sequence.
- OUTCOME
- Reduced implementation time to under 30 seconds per device.
OP-02: PCI-DSS REMEDIATION PROGRAM
DELIVEREDDOMAIN: COMPLIANCE / CLIENT OPERATIONS
- SITUATION
- Multi-million-dollar client accounts required coordinated PCI-DSS audit and remediation work.
- INTERVENTION
- Led compliance overhauls, coordinated audit activity, and oversaw technical remediation efforts.
- OUTCOME
- Delivered PCI-DSS audit coordination and remediation oversight for multi-million-dollar client environments.
OP-03: TICKET ANALYSIS EXTENSION
DELIVEREDDOMAIN: SUPPORT ENGINEERING / AUTOMATION
- SITUATION
- Repetitive ticket analysis and manual data entry could consume hours of support time.
- INTERVENTION
- Developed a custom Chromium extension to automate the repeated tasks.
- OUTCOME
- Reduced work from potential hours to seconds and increased support availability.
OP-04: STATEMENT VALIDATION PARSER
DELIVEREDDOMAIN: DATA VALIDATION / AUTOMATION
- SITUATION
- Payment-processing disputes required repetitive financial-statement processing and validation.
- INTERVENTION
- Built a custom text parser to automate the processing and validation workflow.
- OUTCOME
- Reduced error rates and saved hours of manual work each week.
analyst@fpos:~$ history --career
EXECUTION LOG2025.03-2026.03SECURITY + INFRASTRUCTUREIT ENGINEER[ + ]
ATCOM BUSINESS TECHNOLOGY SOLUTIONS // Resolved escalations across Active Directory, networking, endpoints, and user systems; investigated incidents with EDR and log analysis; and deployed endpoint-management, email-security, and DNS-filtering controls.
2022.11-2025.03ESCALATION + COMPLIANCESUPPORT TECHNICIAN LEVEL III[ + ]
RETAIL SYSTEMS, INC. // Administered Ubuntu network-controller servers, performed incident and vulnerability remediation, built automation in Python, PowerShell, and Bash, and led PCI-DSS audit and remediation efforts for multi-million-dollar clients.
2021.07-2022.11PRODUCT DEPLOYMENTTECHNICAL PRODUCT SPECIALIST[ + ]
RETAIL SYSTEMS, INC. // Led point-of-sale onboarding and deployment support, contributing to 15% user-adoption growth during the first year; created documentation and training materials; and supported network-stack deployments.
2018.10-2021.07FIELD OPERATIONS LEADSENIOR FIELD SERVICE TECHNICIAN[ + ]
RETAIL SYSTEMS, INC. // Installed and configured enterprise network hardware, conducted security audits and vulnerability assessments, coordinated multi-site installations, and trained junior technicians.
2016.10-2018.10NETWORK FIELD SERVICESFIELD SERVICE TECHNICIAN[ + ]
RETAIL SYSTEMS, INC. // Installed and validated structured cabling, resolved on-site connectivity issues, and supported enterprise network-hardware installation and maintenance.
└── PROCESS CONTINUES // LEARNING LOOP ACTIVE
analyst@fpos:~$ cat credentials.txt
CREDENTIAL MANIFESTCERTIFICATIONCompTIA Security+
CompTIAEARNEDCERTIFICATION PATHCompTIA CySA+
CompTIAIN PROGRESSEDUCATION / COURSEWORKBiology + Computer Information Systems
University of South CarolinaCOURSEWORK // 2011-2016analyst@fpos:~$ ping contact
OPEN CHANNELPING eric-lewis.local: 56 DATA BYTES
64 bytes: mission=stable-systems ttl=255 time=0.7ms
64 bytes: mode=security-operations ttl=255 time=0.5ms
64 bytes: automation=enabled ttl=255 time=0.3ms
Open a channel for IT engineering, security operations, infrastructure, compliance remediation, or automation work.
EMAILeric@phainobyte.com→LOCATION: Eastern Time (US)
TRANSMISSION CHANNELS: OPEN
[ AWAITING RESPONSE_ ]
FORENSIC SYSTEMS LABFORENSIC SYSTEMS DIVISION
FP-8800 / AMBER DISPLAY
POWER
BAY 04 / RECOVERED HARDWARE / SIGNAL ACTIVE
Terminal booting